Guru Wave
thought leadership

Hybrid Work is Just Work: Going Digital By Default

September 22, 2021
Julia Soffa
thought leadership

New Research Now Available on Improving the Hybrid Work Experience

September 15, 2021
Leah E. Friedman
onboarding

How to Onboard Into a New Codebase

September 9, 2021
Adam Gruber
knowledge management

Add Slack to Your Internal Wiki and Super Charge Knowledge Management

September 7, 2021
Leah E. Friedman
company news

How to Secure an Interview with Guru (Just Through Your Application)

September 2, 2021
Tara Hutchens
product updates

Guru + Zapier + Your Most-Loved Apps = Software That Collaborates Like You Do

August 26, 2021
Kate Hutchinson
company news

The Many Faces of Guru (As Told By Our Customers)

August 12, 2021
Jennifer De Shields
company news

Introducing the New Guru Community

August 4, 2021
Callie Rojewski
knowledge management

How to Take a Change Management Approach to Knowledge Centralization

July 29, 2021
Chelsea Souter
thought leadership

Avoid the Hidden Costs of Scaling

July 23, 2021
Leah E. Friedman
product updates

Build With Us: Create Automated Workflows With Guru’s Zapier & Workato Apps

July 22, 2021
Steve Mayernick
knowledge management

Working Through the Stages of Grief With Your Knowledge Base

July 15, 2021
Yael McCue
thought leadership

Our Golden Rule of Internal Communications

July 1, 2021
Rick Nucci
onboarding

How We Onboard New Hires Remotely at Asana

June 29, 2021
Molly Talbert, Content Marketing Manager at Asana
thought leadership

Crafting a Hybrid Work Schedule (and Other Ways To Make The Newest New Normal Work For Your Team)

June 23, 2021
Jennifer De Shields
internal comms

Mastering The Art of Asynchronous Communication

June 17, 2021
Jennifer De Shields
thought leadership

Readying Ourselves for a Return to the Office

June 10, 2021
Julia Soffa
internal comms

The Expert Guide to Writing a Change Management Plan

May 27, 2021
Jennifer De Shields
internal comms

Change the Way You Communicate Time Off to Truly Disconnect

May 20, 2021
Leah E. Friedman
company news

DEI Update: Fundraising and Community Outreach

May 13, 2021
Jess Lantis
knowledge management

Why Your Change Management Efforts Keep Failing

May 6, 2021
Jennifer De Shields
onboarding

Speed Up Your Onboarding Process With Knowledge Triggers

April 29, 2021
Steve Mayernick
onboarding

Guru On Guru: The How and Why Behind Our Employee Onboarding Process

April 15, 2021
Bobby Lundquist
internal comms

How to Prep Employees For a Return to the Office

April 7, 2021
Leah E. Friedman
onboarding

How Guru Changed The Way I View Employee Onboarding

March 31, 2021
Jennifer De Shields
product enablement

Use One Knowledge Base for End-to-End Product Delivery

March 25, 2021
Sydney Sundell
thought leadership

How to Create a More Efficient Tech Stack

March 16, 2021
Leah E. Friedman
product enablement

How Engineering Teams Use Guru

March 9, 2021
Sydney Sundell
product enablement

How Guru Uses Guru for Product Enablement

March 2, 2021
Sydney Sundell
internal comms

Escape Zoom: How to Be Intentional When Planning Your Virtual Event

February 24, 2021
Julia Soffa
product updates

Get Clearer Internal Communications With Guru’s Latest Updates

February 16, 2021
Chandler Sopko
internal comms

Does Your Company's Internal Comms Setup Work For or Against You?

February 3, 2021
Leah E. Friedman
company news

How Guru's Engineering Org Creates (and Uses) Guru

February 2, 2021
Paul Hepworth
company news

On Becoming a More Equitable Company By Diversifying Hiring Pipelines

January 21, 2021
Rick Nucci
internal comms

Time Isn't the Main Thing. It's the Only Thing: How We’re Fixing Internal Comms at Guru

January 20, 2021
Julia Soffa
product updates

Connect Guru With Microsoft Teams for a Collaborative Wiki

January 12, 2021
Steve Mayernick
internal comms

3 Ways to Check the Health of Your Internal Communications

January 4, 2021
Leah E. Friedman
company news

The Knowledge You Needed in 2020: Guru's Year in Review 🎉

December 21, 2020
Leah E. Friedman
customer support

How to Scale Customer Success

December 10, 2020
Emma Wilcox
company news

What Guru Employees Are Thankful For in 2020

November 23, 2020
Leah E. Friedman
product updates

New Guru Features to Power the Companies Driving Remote Work

November 17, 2020
Steve Mayernick
product updates

How Data Scientists Improve Guru's Search Functionality

November 12, 2020
Sydney Sundell
thought leadership

What is the Future of the Customer Support Tech Stack?

November 10, 2020
Leah E. Friedman
customer support

How Outdoorsy Navigated Bumpy Roads and Exponential Growth

October 29, 2020
Emily Nguyen
current events

Knewsletter: The Curbside Pickup, Tips to Ask for Help, and Thrasio

October 27, 2020
Jenna Griffin
thought leadership

Seeking Balance for Digital Wellness

October 22, 2020
Julia Soffa
knowledge management

Using Slack Connect to Collaborate Efficiently Outside of Our Organization

October 20, 2020
Emily Nguyen
customer support

Remotathon Recap: Scaling 21st Century Customer Support Teams

October 19, 2020
Emma Wilcox
customer support

Spooky Scenarios That Keep Support Managers Up At Night

October 15, 2020
Emma Wilcox
current events

Be the Best Informed Voter You Can Be

October 13, 2020
Leah E. Friedman
current events

Knewsletter: Nikola, Airbnb Leadership, and Combatting Writer's Block

October 8, 2020
Jenna Griffin
knowledge management

Guru Customer Q&A: Thrasio

October 6, 2020
Callie Rojewski
product updates

Introducing the Guru Card Template Gallery

September 29, 2020
Eli Panken
current events

Guru Knewsletter: Powering Through Obstacles While Working Remote

September 25, 2020
Jenna Griffin
thought leadership

How to Spark Employee Happiness While Working Remotely

September 23, 2020
Sarah Mooney
internal comms

Collaboration and Communication Go Hand In Hand: How to Harness Their Power

September 14, 2020
Leah E. Friedman
customer support

10 Customer Follow-Up Mistakes Experts Make

September 8, 2020
Jeffrey Smithson
customer support

Guru Customer Q&A: Brooklinen

September 1, 2020
Callie Rojewski
current events

Back to School Resources for Working Parents in 2020

August 26, 2020
Emma Wilcox
product updates

What’s New With Guru: Facilitating Better Cross-Company Knowledge Sharing

August 18, 2020
Chandler Sopko
current events

Trusted Election Info: Register to Vote & Read a Poll Like a Pro

August 13, 2020
Leah E. Friedman
knowledge management

How To Improve Employee Efficiency At Work

August 5, 2020
Emma Wilcox
knowledge management

Guru Customer Q&A: ServiceSource

July 31, 2020
Callie Rojewski
product updates

Meet Guru’s Search Team

July 28, 2020
Sydney Sundell
customer support

5 Low-Budget Ways to Improve Customer Experience in 2020

July 23, 2020
Jessica Thiefels
knowledge management

Driving a Culture of Empathy and Knowledge in a Crisis

July 21, 2020
Julia Soffa
knowledge management

Using Knowledge Management As A Service In Different Industries

July 16, 2020
Leah E. Friedman
knowledge management

Transitioning Toward Bite-Sized Knowledge Sharing and Product Adoption

July 14, 2020
Yoni Yampolsky
product updates

Guru App for Microsoft Teams: Keeping You Connected, Engaged, and Aligned

July 7, 2020
Steve Mayernick
sales enablement

Invest in Your Sales Team by Making Your Company Culture Knowledge-Driven

July 2, 2020
Chandler Sopko
customer support

Why Customer Support Teams Need Extra Love

June 30, 2020
Diana Serrano
customer support

Supporting Your CX Teams With Collaborative Knowledge Management

June 25, 2020
Elisabeth Powell
empower by guru

Remoticon Recap: Building a Knowledge Driven Culture

June 18, 2020
Chris Anderson
knowledge management

How to Build Effective Knowledge Management Systems

June 16, 2020
Emma Wilcox
sales enablement

Leading With Empathy: How to Build Trust In Times of Uncertainty

June 11, 2020
Emma Wilcox
current events

Fighting Systemic Racism and Learning to Be Better

June 2, 2020
Leah E. Friedman
empower by guru

Remoticon Recap: Staying Afloat Going Remote

May 28, 2020
Chris Anderson
knowledge management

Guru Customer Q&A: Via Transportation

May 27, 2020
Callie Rojewski
onboarding

How To Cut The Average Cost To Train A New Employee

May 26, 2020
Leah E. Friedman
knowledge management

Invisible Problems: How Knowledge Management Impacts Remote Workforces

May 19, 2020
Sydney Sundell
product marketing

Win or Lose: Implementing a Post-Deal Review Process

May 14, 2020
Chandler Sopko
company news

Beating Quarantine Fatigue: Seeking Balance in an Emergency

May 13, 2020
Jess Lantis
product updates

Collaborating Remotely: How Guru Keeps Your Company Connected

May 12, 2020
Chandler Sopko
knowledge management

Why Your Company Should Power Up From a Traditional Wiki

May 7, 2020
Leah E. Friedman
sales enablement

The Sales Tools Our Sales Tools Use

May 5, 2020
Chandler Sopko
customer support

How a Self-Serve Product Training Academy Fuels Scalable Customer Success

April 30, 2020
Chris Anderson
knowledge management

Use Knowledge Management to Create Release Notes Templates and Streamline Your Product Delivery Process

April 27, 2020
Julia Soffa
company news

Guru Closes $30 Million Series C Funding, Led by Accel

April 20, 2020
Rick Nucci
sales enablement

How to Improve Sales Effectiveness

April 14, 2020
Emma Wilcox
sales enablement

Sales Enablement vs. Sales Operations

April 7, 2020
Emma Wilcox
sales enablement

Enabling Your Newly Remote Sales Team with Knowledge Management

April 1, 2020
Chandler Sopko
sales enablement

How Top Product Led Sales Teams Make Their Humans Sound Like Experts

March 26, 2020
Rob Falcone
thought leadership

Building a Tech Stack to Equip Your Newly Remote Team

March 24, 2020
Sydney Sundell
knowledge management

Jumpstart Your Remote Work Policy With Quick Templates and Resources

March 18, 2020
Emma Wilcox
knowledge management

Why Knowledge Management is Critical for Remote Teams

March 12, 2020
Steve Mayernick
knowledge management

How to Use Guru to Transition to Remote Work

March 11, 2020
Leah E. Friedman
thought leadership

4 Steps to Create Urgency in Change Management

March 10, 2020
Chelsea Souter
current events

Sharing Trusted Information on the COVID-19 Coronavirus

March 4, 2020
Leah E. Friedman
sales enablement

How to Create a Sales Enablement Content Strategy

March 3, 2020
Emma Wilcox
thought leadership

How to Create a Successful Marketing Event by Showcasing Your Brand

February 27, 2020
Julia Bersin
product updates

A Better and More Collaborative Guru

February 20, 2020
Steve Mayernick
customer support

Customer Service vs Customer Success

February 19, 2020
Emma Wilcox
customer support

Show Customers Love With Amazing Customer Experiences

February 14, 2020
Emma Wilcox
onboarding

How to Onboard a New Employee More Efficiently

February 12, 2020
Emma Wilcox
empower by guru

What Sales Teams Will Gain from Attending Empower 2020

February 6, 2020
Emma Wilcox
knowledge management

Assess the Health of Your Company’s Internal Knowledge Base

February 4, 2020
Emma Wilcox
empower by guru

What to Expect from CX at Empower

January 29, 2020
Emma Wilcox
company news

Rick Nucci Talks Startups, Culture, and Philly on The Twenty Minute VC

January 24, 2020
Leah E. Friedman
product updates

Capture Knowledge From Your Inbox With Guru’s G Suite Add-On

January 23, 2020
Sydney Sundell
customer support

Invest in Post-Purchase Customer Experience to Drive CX Impact

January 14, 2020
Leah E. Friedman
company news

Introducing Guru Starter: Free Knowledge Management for Growing Teams

January 7, 2020
Rick Nucci
sales enablement

Empowering Our Sales Team with Real-Time Sales Documentation

January 3, 2020
Chandler Sopko
empower by guru

Empower 2020 Speakers Spotlight

December 18, 2019
Emma Wilcox
customer support

5 Key Principles of Direct-to-Consumer Customer Support

December 12, 2019
Elisabeth Powell
knowledge management

4 Tips to Improve Communication in Remote Teams

December 5, 2019
Leah E. Friedman
company news

The Knowledge You Needed in 2019: The Best of Guru 🎉

December 3, 2019
Leah E. Friedman
customer support

The Top 3 Signs Your Support Team Needs Knowledge-Centered Service

November 26, 2019
Yael McCue
sales enablement

Set Up a Scalable Sales Process With the Right Documentation

November 25, 2019
Emma Wilcox
knowledge management

Knowledge Governance: Where to Start

November 19, 2019
Leah E. Friedman
empower by guru

Mark Your Calendars: Empower 2020

November 18, 2019
Emma Wilcox
product marketing

Easy to Find: The Data-Driven Approach to Development

November 14, 2019
Sydney Sundell
product updates

Give Your Knowledge Management a Seasonal Kick with Guru’s Fall Launch

November 12, 2019
Steve Mayernick
sales enablement

Launching Your Sales Enablement Career

November 5, 2019
Emma Wilcox
company news

Here to Help: Customer Success at Guru

November 1, 2019
Hillary Curran
product updates

5 Things Guru Public Cards Can Replace

October 30, 2019
Sydney Sundell
product updates

Introducing Public Guru Cards: From Our Team to Your Team and Beyond

October 28, 2019
Sydney Sundell
knowledge management

Scary Customer Stories to Tell in the Dark

October 25, 2019
Leah E. Friedman
sales enablement

Sales Enablement Success Roundup: October 2019

October 24, 2019
Emma Wilcox
product updates

Guru X Slack: With Block Kit, Company Knowledge is Beautiful

October 22, 2019
Pete Michel
sales enablement

Checking In: How Well-Aligned Is Your Sales Enablement Strategy?

October 18, 2019
Emma Wilcox
product marketing

What’s the Difference Between Brand Positioning and Brand Messaging?

October 17, 2019
Leah E. Friedman
thought leadership

How A CEO Can Effectively Build A Sustainable Company Culture

October 15, 2019
Rick Nucci
customer support

Recap: How Your Direct-to-Consumer Support Team Can Sleigh the Holidays

October 8, 2019
Emma Wilcox
thought leadership

How Next-Generation Knowledge Management Drives IT Business Innovation

October 3, 2019
Leah E. Friedman
customer support

How Bad Information Destroys Customer Service Experiences

October 1, 2019
Leah E. Friedman
company news

Why We Created An Engineering Apprentice Program

September 26, 2019
Mitch Stewart
sales enablement

Sales Enablement Success Roundup: September 2019

September 19, 2019
Leah E. Friedman
knowledge management

Your Knowledge Management Horoscope

September 17, 2019
Leah E. Friedman
thought leadership

Combatting Emerging Cybersecurity Threats

September 12, 2019
Leah E. Friedman
customer support

The Customer Support Stats You Need to Know When Creating a Strategy

September 10, 2019
Leah E. Friedman
product marketing

The State of Product Marketing: Growing Out of Our Teenage Angst

September 6, 2019
Sydney Sundell
knowledge management

Slack's Guru Power Users Share Their Knowledge Management Best Practices

September 5, 2019
Chandler Sopko
product marketing

The Definitive Product Launch Checklist

August 27, 2019
Leah E. Friedman
sales enablement

The Sales Enablement Stats You Need to Know When Creating a Strategy

August 23, 2019
Leah E. Friedman
thought leadership

Using Knowledge Management Best Practices to Improve Experiential Learning Success in Schools

August 22, 2019
Stevin Smith, Executive Director at Ka'ana Solutions
product updates

Take Knowledge Management Efforts Org-Wide With Guru's Summer Launch

August 20, 2019
Steve Mayernick
thought leadership

Why Team Communication Platforms Should Be Your Tech Foundation

August 15, 2019
Leah E. Friedman
sales enablement

Sales Enablement Success Roundup: August 2019

August 13, 2019
Leah E. Friedman
customer support

Don't Drop the Ball: The Simple Reassurance of Confirmed Knowledge

August 8, 2019
Leah E. Friedman
customer support

Know Your Terminology: Customer Support vs Customer Experience

August 6, 2019
Leah E. Friedman
knowledge management

Knowledge Hack: Organizing Your Notes

August 1, 2019
Jenna Griffin
onboarding

3 Keys to a Successful New Hire Onboarding Process

July 30, 2019
Leah E. Friedman
sales enablement

Group Demos: Confessions From Both Sides of The Table

July 25, 2019
Rob Falcone
sales enablement

Sales Knowledge Playbook: 3 Ways to Reimagine Your RFP Process

July 22, 2019
Steve Mayernick
thought leadership

Artificial Intelligence Is Designed To Learn, So Start Letting It

July 16, 2019
Rick Nucci
sales enablement

5 Ways Guru Gets Your Sales Team The Exact Content It Needs

July 11, 2019
Chandler Sopko
knowledge management

Why Knowledge Management Should Be A Top Budget Priority

July 2, 2019
Greg Fargo, CPA
company news

Know Way, Rosé — The Knowledge You Need to Survive the Summer

June 27, 2019
Leah E. Friedman
knowledge management

3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

June 25, 2019
Chandler Sopko
knowledge management

How Guru Uses Guru for Revenue Operations

June 20, 2019
Sarah Noderer
sales enablement

Sales Knowledge Playbook: Use Front’s Smart Scheduling to Accelerate Your Prospecting

June 4, 2019
Noelle Acosta
empower by guru

Key Takeaways from Sales Leaders at Empower 2019

May 30, 2019
Chandler Sopko
empower by guru

What We Learned From CX Experts at Empower 2019

May 28, 2019
Leah E. Friedman
sales enablement

Sales Knowledge Playbook: Fast-Tracking Your Content Request

May 21, 2019
Leah E. Friedman
empower by guru

The Best of Empower 2019

May 16, 2019
Chris Anderson
product updates

Spring Launch 2019: Creating a Network out of Your Company’s Collective Intelligence

May 8, 2019
Steve Mayernick
customer support

How to Craft Digital Communication Experiences Your Customers Will Love

May 3, 2019
Hillary Curran
sales enablement

Just F*ing Demo: Webinar Recap

May 1, 2019
Wes Yee
thought leadership

The Best Search is No Search Powered by AI

April 26, 2019
Chandler Sopko
sales enablement

Sales Knowledge Playbook: Ditch Workarounds and Boost Your Win Rate

April 25, 2019
Leah E. Friedman
empower by guru

Countdown to Empower 2019

April 18, 2019
Chris Anderson
customer support

Webinar Preview: Crafting Digital Communication Experiences Your Customers Will Love

April 16, 2019
Hillary Curran
sales enablement

Change the Conversation: 5 Sales Pitching Lessons from Mad Men

April 11, 2019
Leah E. Friedman
empower by guru

How to Get the Most Out of Empower 2019: Webinar Recap

April 10, 2019
Chris Anderson
thought leadership

How to Be a Better Bicoastal Team: 5 Takeaways From Our Marketing Offsite

April 9, 2019
Chandler Sopko
sales enablement

How to Judge a Demo When Everyone’s Saying the Same Damn Thing

April 3, 2019
Rob Falcone
thought leadership

Is Your AI Tool A Competent Jerk Or A Lovable Fool?

April 2, 2019
Rick Nucci
company news

Guru Ranks #1 in Satisfaction in Knowledge Management on G2 Crowd

April 1, 2019
Steve Mayernick
knowledge management

6 Reasons Spring is the Perfect Time to Clean Up Your Knowledge Base

March 28, 2019
Leah E. Friedman
knowledge management

How Knowledge Management Makes Security SOAR

March 26, 2019
Wes Andrues
empower by guru

Empower 2019: What Support and CX Leaders Are Most Excited About

March 21, 2019
Chris Anderson
customer support

How Lucidchart’s Support Team Drives Revenue by Helping Customers Help Themselves

March 19, 2019
Chandler Sopko
sales enablement

Disentangling the Sales Asset Management and Sales Enablement Relationship

March 14, 2019
Leah E. Friedman
knowledge management

How Guru Uses Guru For A Successful HR Knowledge Base

March 12, 2019
Bianca Feliciano Nedjar, SHRM-SCP
knowledge management

How Internal Knowledge Can Enable Cross-Functional Strategy

March 8, 2019
Steve Mayernick
knowledge management

Webinar Recap: How to Create a Culture Where Knowledge Matters

March 8, 2019
Wes Yee
product updates

The Expected (and Unexpected) Benefits of Building with Block Kit

March 1, 2019
Raman Khakh
sales enablement

Industry Leaders Agree: Successful Sales Enablement Focuses On Conversations, Not Content

February 28, 2019
Chandler Sopko
knowledge management

How SimplePractice Created a Culture Where Knowledge Management Matters

February 22, 2019
Chandler Sopko
thought leadership

Under Fyre: Former Chief Storyteller at Box Dissects the Fyre Pitch Deck

February 20, 2019
Chandler Sopko
company news

Building A Richer, More Interactive Guru App With Slack's Block Kit

February 13, 2019
Steve Mayernick
customer support

8 Simple Rules for Making Customers Happy: Q&A

February 12, 2019
Hillary Curran
customer support

Customers Are Coworkers: What CX Can Learn From HR

February 12, 2019
Yael McCue
customer support

How SAP Concur Goes Beyond Customer Happiness

February 7, 2019
Chandler Sopko
thought leadership

How AI Will Make Customer Service Reps Better At Their Jobs

February 6, 2019
Rick Nucci
sales enablement

Sales Enablement and Empowerment: Conversations That Matter

February 5, 2019
Steve Mayernick
customer support

Making Customers Happy With 8 Simple Rules

January 31, 2019
Hillary Curran
empower by guru

Turn Inspiration into Reality with Action Planning at Empower

January 30, 2019
Chris Anderson
customer support

How Customer Support Teams Can Drive Revenue Without Being Slimy

January 24, 2019
Matt Romans
empower by guru

Make Connections That Matter With Cohorts at Empower

January 23, 2019
Chris Anderson
Customer Contact Central