Guru Wave
product updates

Connect Guru With Microsoft Teams for a Collaborative Wiki

January 12, 2021
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knowledge management

3 Ways to Check the Health of Your Internal Communications

January 4, 2021
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December 21, 2020
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customer support

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December 10, 2020
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company news

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November 23, 2020
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product updates

New Guru Features to Power the Companies Driving Remote Work

November 17, 2020
Steve Mayernick
product updates

How Data Scientists Improve Guru's Search Functionality

November 12, 2020
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thought leadership

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November 10, 2020
Leah E. Friedman
customer support

How Outdoorsy Navigated Bumpy Roads and Exponential Growth

October 29, 2020
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current events

Knewsletter: The Curbside Pickup, Tips to Ask for Help, and Thrasio

October 27, 2020
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thought leadership

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October 22, 2020
Julia Soffa
knowledge management

Using Slack Connect to Collaborate Efficiently Outside of Our Organization

October 20, 2020
Emily Nguyen
customer support

Remotathon Recap: Scaling 21st Century Customer Support Teams

October 19, 2020
Emma Wilcox
customer support

Spooky Scenarios That Keep Support Managers Up At Night

October 15, 2020
Emma Wilcox
current events

Be the Best Informed Voter You Can Be

October 13, 2020
Leah E. Friedman
current events

Knewsletter: Nikola, Airbnb Leadership, and Combatting Writer's Block

October 8, 2020
Jenna Griffin
knowledge management

Guru Customer Q&A: Thrasio

October 6, 2020
Callie Rojewski
product updates

Introducing the Guru Card Template Gallery

September 29, 2020
Eli Panken
current events

Guru Knewsletter: Powering Through Obstacles While Working Remote

September 25, 2020
Jenna Griffin
thought leadership

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September 23, 2020
Sarah Mooney
knowledge management

Collaboration and Communication Go Hand In Hand: How to Harness Their Power

September 14, 2020
Leah E. Friedman
customer support

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September 8, 2020
Jeffrey Smithson
customer support

Guru Customer Q&A: Brooklinen

September 1, 2020
Callie Rojewski
current events

Back to School Resources for Working Parents in 2020

August 26, 2020
Emma Wilcox
product updates

What’s New With Guru: Facilitating Better Cross-Company Knowledge Sharing

August 18, 2020
Chandler Sopko
current events

Trusted Election Info: Register to Vote & Read a Poll Like a Pro

August 13, 2020
Leah E. Friedman
knowledge management

How To Improve Employee Efficiency At Work

August 5, 2020
Emma Wilcox
knowledge management

Guru Customer Q&A: ServiceSource

July 31, 2020
Callie Rojewski
product updates

Meet Guru’s Search Team

July 28, 2020
Sydney Sundell
customer support

5 Low-Budget Ways to Improve Customer Experience in 2020

July 23, 2020
Jessica Thiefels
knowledge management

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July 21, 2020
Julia Soffa
knowledge management

Using Knowledge Management As A Service In Different Industries

July 16, 2020
Leah E. Friedman
knowledge management

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July 14, 2020
Yoni Yampolsky
product updates

Guru App for Microsoft Teams: Keeping You Connected, Engaged, and Aligned

July 7, 2020
Steve Mayernick
sales enablement

Invest in Your Sales Team by Making Your Company Culture Knowledge-Driven

July 2, 2020
Chandler Sopko
customer support

Why Customer Support Teams Need Extra Love

June 30, 2020
Diana Serrano
customer support

Supporting Your CX Teams With Collaborative Knowledge Management

June 25, 2020
Elisabeth Powell
empower by guru

Remoticon Recap: Building a Knowledge Driven Culture

June 18, 2020
Chris Anderson
knowledge management

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June 16, 2020
Emma Wilcox
sales enablement

Leading With Empathy: How to Build Trust In Times of Uncertainty

June 11, 2020
Emma Wilcox
current events

Fighting Systemic Racism and Learning to Be Better

June 2, 2020
Leah E. Friedman
empower by guru

Remoticon Recap: Staying Afloat Going Remote

May 28, 2020
Chris Anderson
knowledge management

Guru Customer Q&A: Via Transportation

May 27, 2020
Callie Rojewski
knowledge management

How To Cut The Average Cost To Train A New Employee

May 26, 2020
Leah E. Friedman
knowledge management

Invisible Problems: How Knowledge Management Impacts Remote Workforces

May 19, 2020
Sydney Sundell
product marketing

Win or Lose: Implementing a Post-Deal Review Process

May 14, 2020
Chandler Sopko
company news

Beating Quarantine Fatigue: Seeking Balance in an Emergency

May 13, 2020
Jess Lantis
product updates

Collaborating Remotely: How Guru Keeps Your Company Connected

May 12, 2020
Chandler Sopko
knowledge management

Why Your Company Should Power Up From a Traditional Wiki

May 7, 2020
Leah E. Friedman
sales enablement

The Sales Tools Our Sales Tools Use

May 5, 2020
Chandler Sopko
customer support

How a Self-Serve Product Training Academy Fuels Scalable Customer Success

April 30, 2020
Chris Anderson
knowledge management

Use Knowledge Management to Create Release Notes Templates and Streamline Your Product Delivery Process

April 27, 2020
Julia Soffa
company news

Guru Closes $30 Million Series C Funding, Led by Accel

April 20, 2020
Rick Nucci
sales enablement

How to Improve Sales Effectiveness

April 14, 2020
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sales enablement

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April 7, 2020
Emma Wilcox
sales enablement

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April 1, 2020
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March 26, 2020
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thought leadership

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March 24, 2020
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knowledge management

Jumpstart Your Remote Work Policy With Quick Templates and Resources

March 18, 2020
Emma Wilcox
knowledge management

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March 12, 2020
Steve Mayernick
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March 11, 2020
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thought leadership

4 Steps to Create Urgency in Change Management

March 10, 2020
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current events

Sharing Trusted Information on the COVID-19 Coronavirus

March 4, 2020
Leah E. Friedman
sales enablement

How to Create a Sales Enablement Content Strategy

March 3, 2020
Emma Wilcox
thought leadership

How to Create a Successful Marketing Event by Showcasing Your Brand

February 27, 2020
Julia Bersin
product updates

A Better and More Collaborative Guru

February 20, 2020
Steve Mayernick
customer support

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February 19, 2020
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customer support

Show Customers Love With Amazing Customer Experiences

February 14, 2020
Emma Wilcox
knowledge management

How to Onboard a New Employee More Efficiently

February 12, 2020
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What Sales Teams Will Gain from Attending Empower 2020

February 6, 2020
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knowledge management

Assess the Health of Your Company’s Internal Knowledge Base

February 4, 2020
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empower by guru

What to Expect from CX at Empower

January 29, 2020
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company news

Rick Nucci Talks Startups, Culture, and Philly on The Twenty Minute VC

January 24, 2020
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product updates

Capture Knowledge From Your Inbox With Guru’s G Suite Add-On

January 23, 2020
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customer support

Invest in Post-Purchase Customer Experience to Drive CX Impact

January 14, 2020
Leah E. Friedman
company news

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January 7, 2020
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sales enablement

Empowering Our Sales Team with Real-Time Sales Documentation

January 3, 2020
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empower by guru

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December 18, 2019
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customer support

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December 12, 2019
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knowledge management

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December 5, 2019
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company news

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December 3, 2019
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customer support

The Top 3 Signs Your Support Team Needs Knowledge-Centered Service

November 26, 2019
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sales enablement

Set Up a Scalable Sales Process With the Right Documentation

November 25, 2019
Emma Wilcox
knowledge management

Knowledge Governance: Where to Start

November 19, 2019
Leah E. Friedman
empower by guru

Mark Your Calendars: Empower 2020

November 18, 2019
Emma Wilcox
product marketing

Easy to Find: The Data-Driven Approach to Development

November 14, 2019
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product updates

Give Your Knowledge Management a Seasonal Kick with Guru’s Fall Launch

November 12, 2019
Steve Mayernick
sales enablement

Launching Your Sales Enablement Career

November 5, 2019
Emma Wilcox
company news

Here to Help: Customer Success at Guru

November 1, 2019
Hillary Curran
product updates

5 Things Guru Public Cards Can Replace

October 30, 2019
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product updates

Introducing Public Guru Cards: From Our Team to Your Team and Beyond

October 28, 2019
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knowledge management

Scary Customer Stories to Tell in the Dark

October 25, 2019
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sales enablement

Sales Enablement Success Roundup: October 2019

October 24, 2019
Emma Wilcox
product updates

Guru X Slack: With Block Kit, Company Knowledge is Beautiful

October 22, 2019
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Checking In: How Well-Aligned Is Your Sales Enablement Strategy?

October 18, 2019
Emma Wilcox
product marketing

What’s the Difference Between Brand Positioning and Brand Messaging?

October 17, 2019
Leah E. Friedman
thought leadership

How A CEO Can Effectively Build A Sustainable Company Culture

October 15, 2019
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customer support

Recap: How Your Direct-to-Consumer Support Team Can Sleigh the Holidays

October 8, 2019
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thought leadership

How Next-Generation Knowledge Management Drives IT Business Innovation

October 3, 2019
Leah E. Friedman
customer support

How Bad Information Destroys Customer Service Experiences

October 1, 2019
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company news

Why We Created An Engineering Apprentice Program

September 26, 2019
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sales enablement

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September 19, 2019
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knowledge management

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September 17, 2019
Leah E. Friedman
thought leadership

Combatting Emerging Cybersecurity Threats

September 12, 2019
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customer support

The Customer Support Stats You Need to Know When Creating a Strategy

September 10, 2019
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product marketing

The State of Product Marketing: Growing Out of Our Teenage Angst

September 6, 2019
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knowledge management

Slack's Guru Power Users Share Their Knowledge Management Best Practices

September 5, 2019
Chandler Sopko
product marketing

The Definitive Product Launch Checklist

August 27, 2019
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sales enablement

The Sales Enablement Stats You Need to Know When Creating a Strategy

August 23, 2019
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thought leadership

Using Knowledge Management Best Practices to Improve Experiential Learning Success in Schools

August 22, 2019
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product updates

Take Knowledge Management Efforts Org-Wide With Guru's Summer Launch

August 20, 2019
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thought leadership

Why Team Communication Platforms Should Be Your Tech Foundation

August 15, 2019
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sales enablement

Sales Enablement Success Roundup: August 2019

August 13, 2019
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customer support

Don't Drop the Ball: The Simple Reassurance of Confirmed Knowledge

August 8, 2019
Leah E. Friedman
customer support

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August 6, 2019
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knowledge management

Knowledge Hack: Organizing Your Notes

August 1, 2019
Jenna Griffin
knowledge management

3 Keys to a Successful New Hire Onboarding Process

July 30, 2019
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sales enablement

Group Demos: Confessions From Both Sides of The Table

July 25, 2019
Rob Falcone
sales enablement

Sales Knowledge Playbook: 3 Ways to Reimagine Your RFP Process

July 22, 2019
Steve Mayernick
thought leadership

Artificial Intelligence Is Designed To Learn, So Start Letting It

July 16, 2019
Rick Nucci
sales enablement

5 Ways Guru Gets Your Sales Team The Exact Content It Needs

July 11, 2019
Chandler Sopko
knowledge management

Why Knowledge Management Should Be A Top Budget Priority

July 2, 2019
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company news

Know Way, Rosé — The Knowledge You Need to Survive the Summer

June 27, 2019
Leah E. Friedman
knowledge management

3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

June 25, 2019
Chandler Sopko
knowledge management

How Guru Uses Guru for Revenue Operations

June 20, 2019
Sarah Noderer
sales enablement

Sales Knowledge Playbook: Use Front’s Smart Scheduling to Accelerate Your Prospecting

June 4, 2019
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May 30, 2019
Chandler Sopko
empower by guru

What We Learned From CX Experts at Empower 2019

May 28, 2019
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Sales Knowledge Playbook: Fast-Tracking Your Content Request

May 21, 2019
Leah E. Friedman
empower by guru

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May 16, 2019
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product updates

Spring Launch 2019: Creating a Network out of Your Company’s Collective Intelligence

May 8, 2019
Steve Mayernick
customer support

How to Craft Digital Communication Experiences Your Customers Will Love

May 3, 2019
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sales enablement

Just F*ing Demo: Webinar Recap

May 1, 2019
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The Best Search is No Search Powered by AI

April 26, 2019
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sales enablement

Sales Knowledge Playbook: Ditch Workarounds and Boost Your Win Rate

April 25, 2019
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April 18, 2019
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customer support

Webinar Preview: Crafting Digital Communication Experiences Your Customers Will Love

April 16, 2019
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sales enablement

Change the Conversation: 5 Sales Pitching Lessons from Mad Men

April 11, 2019
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empower by guru

How to Get the Most Out of Empower 2019: Webinar Recap

April 10, 2019
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How to Be a Better Bicoastal Team: 5 Takeaways From Our Marketing Offsite

April 9, 2019
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sales enablement

How to Judge a Demo When Everyone’s Saying the Same Damn Thing

April 3, 2019
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thought leadership

Is Your AI Tool A Competent Jerk Or A Lovable Fool?

April 2, 2019
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Guru Ranks #1 in Satisfaction in Knowledge Management on G2 Crowd

April 1, 2019
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6 Reasons Spring is the Perfect Time to Clean Up Your Knowledge Base

March 28, 2019
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How Knowledge Management Makes Security SOAR

March 26, 2019
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Empower 2019: What Support and CX Leaders Are Most Excited About

March 21, 2019
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customer support

How Lucidchart’s Support Team Drives Revenue by Helping Customers Help Themselves

March 19, 2019
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sales enablement

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March 14, 2019
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knowledge management

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March 12, 2019
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Webinar Recap: How to Create a Culture Where Knowledge Matters

March 8, 2019
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The Expected (and Unexpected) Benefits of Building with Block Kit

March 1, 2019
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Industry Leaders Agree: Successful Sales Enablement Focuses On Conversations, Not Content

February 28, 2019
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How SimplePractice Created a Culture Where Knowledge Management Matters

February 22, 2019
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Under Fyre: Former Chief Storyteller at Box Dissects the Fyre Pitch Deck

February 20, 2019
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company news

Building A Richer, More Interactive Guru App With Slack's Block Kit

February 13, 2019
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customer support

8 Simple Rules for Making Customers Happy: Q&A

February 12, 2019
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Customers Are Coworkers: What CX Can Learn From HR

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February 7, 2019
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January 31, 2019
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Guru Launches 4 New Features To Further Empower Revenue Teams

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January 15, 2019
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January 10, 2019
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January 8, 2019
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December 18, 2018
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December 13, 2018
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Guru Secures $25M Series B Funding

December 12, 2018
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HubSpot Webinar Recap: How Customer Success is Key to Business Growth

December 6, 2018
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December 3, 2018
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November 29, 2018
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