Guru's Knowledge Management & Sales Enablement Blog

It may not seem like a big deal in the moment, but it turns out that multitasking is exhausting for our brains. And considering that we switch between 35 job-critical applications more than 1,100 times every day on average, multitasking isn’t just impacting productivity, it's impacting quality of…

A Better and More Collaborative Guru

Recent Articles

Customer Service vs Customer Success

Showing Your Customers the Love With an Amazing Customer Experience

How to Onboard a New Employee More Efficiently

Invest in Post-Purchase Customer Experience to Drive CX Impact

The Top 3 Signs Your Support Team Needs Knowledge-Centered Service

Know Your Terminology: Customer Support vs Customer Experience

Set Up a Scalable Sales Process With the Right Documentation

Group Demos: Confessions From Both Sides of The Table

Sales Knowledge Playbook: 3 Ways to Reimagine Your RFP Process

Knowledge Governance: Where to Start

Slack's Guru Power Users Share Their Knowledge Management Best Practices

Is Your Internal Knowledge Base Active or Passive?

What’s the Difference Between Brand Positioning and Brand Messaging?

The State of Product Marketing: Growing Out of Our Teenage Angst

The Definitive Product Launch Checklist

Give Your Knowledge Management a Seasonal Kick with Guru’s Fall Launch

5 Things Guru Public Cards Can Replace

Take Knowledge Management Efforts Org-Wide With Guru's Summer Launch

Why Team Communication Platforms Should Be Your Tech Foundation

How Autodesk Uses Guru to Drive Adoption of Gainsight and Slack

Using AI to Empower Humans to Work Smarter, Not Replace Them

The Knowledge You Needed in 2019: The Best of Guru 🎉

Why We Created An Engineering Apprentice Program

Guru Ranks #1 in Satisfaction in Knowledge Management on G2 Crowd

Empower 2020 Speakers Spotlight

Mark Your Calendars: Empower 2020

What We Learned From CX Experts at Empower 2019